FAQs
How do I access my downloads?
Looking for your downloads? Head over to your account downloads section in your account.
All of your goodies are waiting for you there!
How do I access my subscriptions?
a) If you purchased a subscription after May 1st, you can access your subscription through your account page
b) If you purchased a subscription before May 1st, you will see your issues in the downloads section when they are released. Please see below for subscription details:
i) Fall 2020 subscription - Fall 2020, Winter 2020, Spring 2021, Summer 2021
ii) Winter 2020 subscription - Winter 2020, Spring 2021, Summer 2021, Fall 2021
iii) Spring 2021 subscription - Spring 2021, Summer 2021, Fall 2021, Winter 2021
Can I get a refund for a subscription?
You're going to love your new subscription! However, if at any time you are not happy with it, you can cancel at any time. You can do so by either signing into your account and canceling through the subscription section in your account, or you may email us at support@crochetfoundry.com
How it works…
Each yearly subscription includes the following: 12 Crochet Foundry Magazine Issues, 1 Exclusive Furls Streamline Resin Crochet Hook (a new style each year!), and 1 Exclusive Crochet Foundry Tote Bag.
Streamline Swirl: 6.5" - 7" long
Tote Bag: 13” x 13” x 8”
If you are dissatisfied with your subscription within the first 30 days of purchase, simply return all physical products you received and receive a full refund.
If you choose to cancel your subscription after the initial 30 days, we will refund a portion of the purchase price. Refunds for the digital magazine issues will be prorated based on the amount of magazine issues received, excluding the cost of the Streamline Swirl ($24) and Tote Bag ($14). If you choose to be refunded for the Streamline Swirl, the Swirl must be returned in the original packaging and in the same condition as it was received.
How do the subscriptions work?
If you purchased a subscription before May 1st, you will see your issues in the downloads section when they are released. Please see below for subscription details:
i) Fall 2020 subscription - Fall 2020, Winter 2020, Spring 2021, Summer 2021
ii) Winter 2020 subscription - Winter 2020, Spring 2021, Summer 2021, Fall 2021
iii) Spring 2021 subscription - Spring 2021, Summer 2021, Fall 2021, Winter 2021
If you purchased after May 1st, you will also receive any new issues in the downloads section of your account when they are released, and you will be charged a yearly subscription charge a year from the date you purchase your subscription.
What does a single issue cost?
Each quarterly individual issue costs $15 that includes companion guides to help with styling and customizing to make the best garment for you! Each monthly issue costs $8 and the style and customization guide is now within the magazine itself.
What does a subscription cost?
The cost of one subscription is an amazingly low price of $96, which includes an exclusive Furls Streamline Resin Crochet Hook 4.50mm (G+) and a Crochet Foundry Tote Bag. This includes the current issue and the next 11 releases. This subscripton does not auto renew.
Is there an automatic subscription renewal?
If you've subscribed before June 2022, your subscription will be renewed 365 days after your initial subscription purchase. Any subscriptions purchased after June 2022, you will have to purchase the next subscription. Worried you'll miss it? Don't worry, we'll email and let you know!
How do I change my payment information?
If you have purchased a subscription, you can change any payment information under the subscriptions tab.
a)
b) Click on the active subscription ID and you will be taken to a detailed page about your subscription where you can update payment information
How do I reset my password?
Please email us at support@crochetfoundry.com and we will send you a password reset email.
What would I do if I purchased multiples of the same issue?
We know you love our magazine but if you do purchase multiple copies, please email support@crochetfoundry.com and we’ll get that taken care of for you!
Is Crochet Foundry only digital or is it available in print?
At this time Crochet Foundry Magazine is only available as a digital download. This may change in the future so be sure to stay tuned.
Are past issues included in my subscription?
Unfortunately, they are not included in the subscription. You can still purchase them individually.
How do I cancel my subscription?
If you have purchased a subscription, you can change any payment information under the subscriptions tab.
a)
b) Click on the active subscription ID and you will be taken to a detailed page about your subscription where you can cancel your subscription
How can I contact you?
The quickest way to reach us is by emailing support@crochetfoundry.com. We look forward to hearing from you!
How do I sign up for the CF Newsletter?
We’d love to have you get all the latest and greatest right to your inbox! Subscribe here to never miss a thing. Your information will never be shared or sold.
What products do you use?
We love working with amazing products, and promote only yarns and hooks we love. All hooks are supplied by Furls Crochet. Crochet hooks and other tools can be found at Furls Crochet, get 20% off everything using code: crochetfoundry20. A variety of yarns are used from several different companies.
Do you have Crochet-alongs?
Yes! Every issue we host a crochet-along in our Crochet Foundry Makes Facebook Group. It’s completely free to join the fun, and you also get to see what others are making, support from the designers, and chances to win prizes!
I’m a designer and would like an opportunity to take part in the Crochet Foundry Magazine. How can I?
Sign up for our submission calls here. Don't worry, we won't spam you! You will only receive submission call emails.
Do you have an affiliate program?
Yes, we do! Earn 25% of any Crochet Foundry Magazine purchase that uses your unique affiliate link! Apply to become a Furls Crochet affiliate through ShareASale, which also includes Crochet Foundry Magazines here.